info@bionephros.gr2109480490 - 210948058060 Thessaloniki St, Moscato
Greek English

Website Data Protection

Here we provide all the necessary information e.g. regarding the type of data we may collect during your visit to our Website or through our contact and inform you about how we use this information and how we protect your privacy when you use our services.

The Company commits to using only those personal data which are necessary to provide the best possible service to the people being served or required by law, always within the framework of the Greek and European legislation, providing the maximum possible protection of your personal data when you use the services of the company.

What information do we collect from you?

The company collects personal data through the contact it makes with visitors or users of its services for various purposes and in many ways, for example when you visit the website, when you fill out a contact form, etc.

Cookies and / or other user / visitor data may be used to facilitate user access to specific services and / or Website pages, as well as for statistical purposes.

Indicatively, the Company may collect:

  • data for statistical purposes: country / region, language of preference etc.
  • Data from browsing our websites: Browsing History.

For more information, you may contact the Head of Information Technology Mr. Ramantzas Stelios and the Data Protection Officer Mr. Lioulia Dimitrios.

How do we collect your personal data?

We collect your personal data directly from you when they are necessary so that we can provide you with a service. The data are usually provided by you by means of voluntarily making an entry on the contact form available on our website (e.g. name, email address, telephone number, etc.) in order to request from Bionephros S.A. to provide you with the services you have chosen, or to respond to a question or a grievance you have raised.

In extremely rare cases, we may collect personal data in order to protect our interests or to respond to a request by the Authorities regarding matters of protection and security that may arise from relevant legal claims.

If you are requested to provide personal data or any information while using the services of the Company or by submitting an application form on the website of the Company, at 31733 you can find information to help you understand how we use and protect personal data and information, the legal basis for processing them, and how you can exercise your rights.

At the same time, you can also fill out the contact form of Bionephros S.A. in order to exercise any of your rights regarding personal data

Visiting our Website

When you visit the website of the Company at, we may automatically collect data and information which are transmitted to our server and stored in logs each time you visit it. This information does NOT identify the user, they are technical / IT data, they are anonymous, and their sole purpose is to improve the quality of the service and provide statistics on the use of the Website, such as:

  • Information about the type of browser and the version which was used.
  • The date and time that the website was visited.
  • The Internet Protocol (IP) Address
  • Similar data and information regarding the protection of our website from attacks and external threats such as malware.
  • Device IDs for example, if you are using a portable device.

How do we utilise cookies?

Cookies are small text files that are installed on your computer, tablet, mobile phone and generally on the device you use for browsing the internet and as a consequence on as well.

They are widely used to make websites work better and more efficiently. Cookies do not give us full access to your computer or device and are not used to violate your privacy.

More information about the cookies we use and how to handle and delete them can be found at

Data storage

The data centre where your personal data is stored, is within Bionephros S.A., and is well protected.

Only authorized people from the Administration of the Company have access to this site. Stored back-up copies are in very secure locations, both internally and externally of the Company, which is located in a secure location.

The anonymous data from the logs are stored separately from all personal data provided by the individual during their contact with the Company and the personal data we collect on the Website are not disclosed to third parties.

A Possible processor in the context of processing personal data with the aim of storing them (natural or legal person who may have access to this data) is the Head of Information Technology Mr. Ramantzas Stelios.

If you wish to have more details you can contact the Data Protection Officer, Mr. Lioulias Dimitrios at the email address: or tel. 2109480490.

Retention period of personal data

The period for which your personal data are kept is determined as follows:

If you fill out a contact form, your personal data is retained for a period of 16 months, unless there is legal interest for the company and the data must be retained for a longer period. After the expiry of the time specified either by our contractual relationship or by law (e.g. tax etc.), the established procedures for their safe destruction are followed.

Technical Data Protection Measures

Bionephros S.A. takes the protection of your data very seriously. We take all necessary, technical and organizational measures to ensure their proper use, confidentiality and integrity. Bionephros S.A. will never send a message asking you to provide us with data related to security, such as a password, financial information or other sensitive information by email or via a link.

We strive to use cutting-edge technology solutions and procedures to protect your personal data. Wherever possible, we have adopted Secure Sockets Layer (SSL) encryption technology for the security of your personal data and of your privacy. We have taken the appropriate security measures to protect the data we have collected from you through our websites against loss, misuse or alteration and to protect your privacy. Nevertheless, we would like to emphasize that the internet is not a secure medium of communication and we cannot guarantee the safety of the data you enter on this website or send to us online, at least not for the entire route.

Amendments and Modifications Policy

Bionephros S.A. may modify this Data Protection and Privacy Policy. Kindly check the Implementation Date at the beginning of this post to see when it was last reviewed. Any revisions will take effect as soon as we post the revised privacy statement and the old one will be archived.

If we make any serious changes to this statement that will extend our rights to use the personal data we have already collected from you, thereby affecting your privacy, we will let you know and provide you, wherever possible, with the ability to make choices regarding the future use of these data.

Should you have queries regarding this privacy policy or if you would like help with exercising or understanding your privacy rights, you may contact:

The Data Protection Officer, by sending your request at

In any case, in order for you to exercise any of your rights, you can also contact the Data Protection Authority - DPA Postal Address: 1-3 Kifissias Ave. 115 23, Athens, Call Center: + 30-210 6475600, Fax: + 30-210 6475628,